A bitter pill for bank branch customers

The Nat West in Newport will close next May

The Nat West in Newport will close next May

Helston's branch of the NatWest bank is among those to fall victim of the latest round of bank closures and will close its doors for a final time on June 11.

With 197 Natwest and 62 RBS outlets about to close, Jane Howards, its managing director of branch banking, acknowledged that some customers would be "really disappointed".

RBS said 1,000 staff had been told their jobs were at risk but that it expects many to be redeployed resulting in a total job loss figure of 680.

The Royal Bank of Scotland (RBS) has announced the closure of 259 branches, a decision that is expected to see 680 people lose their jobs.

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NATWEST is to close its Skelmersdale branch in the Concourse next May.

"As customers continue to change the way they bank with us, we must change the way we serve them, so we are investing in our more popular branches and shaping our network, replacing traditional bricks and mortar branches with alternative ways to bank".

In a statement Natwest said it was "communicating with our customers affected by the closure and proactively contacting vulnerable customers and regular branch users".

The bank said it was seeking to manage job losses on a voluntary basis and keep compulsory redundancies to a minimum.

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Ms Visser said other ways to access its services remained available, including online, mobile, telephone and video banking, via cash machines or the Post Office. As part of this, our new community banker provides customers with personal assistance and support to access our non-cash services, as well as help with achieving their financial plans and goals - replicating numerous services available in our branches. They will also educate on issues such as fraud and scam protection.

RBS blamed the cull on the growth of online and mobile banking, and said that since 2014 there had been a 40 per cent decrease in people using physical banks.

RBS ATMs don't need to be attached to an RBS branch and Post Offices also offer withdrawl and deposit services for most major United Kingdom banks.

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