This prompted the company to announce a "voluntary safety recall and replacement program", and customers that brought HP laptops between December 2015 and December 2017 are being urged to see if their model is affected.
HP is recalling 50,000 computer batteries because of reports of overheating.
HP Probook 640 G2, HP ProBook 640 G3, HP ProBook 645 G2, HP ProBook 645 G3, HP ProBook 650 G2, HP ProBook 650 G3, HP ProBook 655 G2, HP ProBook 655 G3, HP ZBook 17 G3, HP ZBook 17 G4, HP ZBook Studio G3, HP x360 310 G2, HP Pavilion x360, HP ENVY m6, HP 11 Notebook PC.
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HP says the batteries are not customer replaceable, and that it will replace them for free with an authorized technician.
This time, HP and the United States Consumer Product Safety Commission (CPSC) estimate about 50,000 USA batteries and 2,600 sold in Canada need immediate replacement to keep users out of harm's way. The recall is due to a serious safety concern, where the battery inside the units could overheat or melt. You should take the matter seriously too, as eight fire reports have already been filed, including property damage totaling $4,500, and a minor user injury.
The company also provided instructions on how to check if your laptop has a defective battery.
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More than 50,000 computers across various models are a part of this recall. You should not remove them on your own.
The site is offering a utility that users are expected to install and run on their laptops to find out if their batteries run the risk of overheating.
Critically, though, the modern obsession with thin-and-light - and, to be less generous, built-in obsolescence - means that numerous above models have internal batteries which are not user replaceable. In the meantime, HP recommends updating the BIOS and enabling Battery Safety, which will pop up when rebooting.
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Batteries affected by this recall should immediately be put into "Battery Safety Mode".